Common Questions

What is the NDIS?

NDIS stands for National Disability Insurance Scheme.

It is for Australians under the age of 65 who have permanent and significant disability.

The NDIS helps to identify what disability supports someone needs in order to help achieve their goals in life. This might include greater independence, involvement in the community, education, employment and health and wellbeing.

The NDIS gives people with disability more choice and control over how, when and where their supports are provided, and gives certainty in receiving the support they need over their lifetime.

The NDIS also focuses on early intervention where getting early supports can reduce the impact of disability on you or your child.
People with a psychosocial disability are also able to access support through the NDIS. A psychosocial disability is one where people significant and permanent functional impairments related to mental health issues.

Who are the NDIA?

The NDIA stands for National Disability Insurance Agency and are an independent statutory agency. Their role is to implement the NDIS.

Am I eligible for the NDIS?

In order to access the NDIS, people need to meet the access requirements. These include:
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having a permanent and significant disability that affects your ability to take part in everyday activities
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being under 65 years of age when you first join the scheme
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being an Australian citizen, a permanent resident or a New Zealand citizen who holds a Protected Special Category Visa
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living in a NDIS area.

For more information on the NDIS, NDIA, eligibility or to apply go to www.ndis.gov.au/applying-access-ndis/am-i-eligible

How are my disability supports and funding determined?

To determine what disability supports you might need, the NDIA (National Disability Insurance Agency) will work with you and your family to develop a plan of tailored disability supports to help you achieve your goals.

They will ask what you hope to achieve in life and talk to you about the supports that will help you get there. This could include your existing supports if they are meeting your needs and goals. As your needs change over time, the funding plan can be adjusted to change with you.

​To be funded, these supports must:

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be related to your disability
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be likely to be effective and beneficial
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not include everyday living costs not related to your disability support needs
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take into account informal supports provided by families, carers, networks or the community
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represent value for money.
The types of supports funded under the NDIS might include personal care, activities, transport, therapies, home and vehicle modification, mobility equipment and help with employment.

What do I do next?

We are here to help. If you believe you may be eligible or know someone who may be eligible, please get in contact with us, we will support you through the entire process and assist in getting the best NDIS plan for your needs.